- 30Transforming Notes into Observations
- 24Consolidating Data: An Overview
- 23Team Members Take Notes and Prepare to Construct "Observations" About Questionnaires, Documentation Reviews, Presentations, and Interviews
- 22SCAMPI Interviews
- 21Senior Management Interviews
- 20Middle Manager Interviews
- 19Group Interviews
- 18Different Interviews for Different Jobholders
- 17Note Taking
- 16Closing the Interview
- 15Judgmental Statements Are to Be Avoided
- 15More Details: Sample Technical Questions Concerning the Area of Software Project Planning (Similar Questions Must Be Formulated for Every Technical Area)
- 15Additional Sample Questions
- 15Direct or Open-Ended Questions in an Interview
- 15Looking for Specific Information: Kinds of Interview Questions
- 14Typical Sequences of Questions in an Interview
- 13Phases of the Interview
- 12The Stages of an Interview: Opening the Interview
- 07Assessment Team Roles During the Interview
- 05Interviewing Dynamics
- 03Interviewing: An Overview
- 02Problems Associated with an Immature Organization’s Desire to "Do Well" on an Assessment
- 01Collecting and Managing Documents Throughout the Assessment