The facilitator often concludes the interview by asking an open-ended question, such as: "Do you think the team understands enough about your job and the strengths and weaknesses of your organization?"
In closing interview segments, each person being interviewed must be given time to answer one or more of the following closing questions:
"If you could change anything in this organization to improve quality, what would it be?"
"If you could change anything about the organization, what would you change?"
"What do you believe are the greatest strengths of this organization?"
If there is time at the end of the interview, the facilitator may ask:
"Is there anything you feel was inadequately discussed?"
"Was there anything you feel the team did not understand?"
People who are interviewed finally need to be reminded about the documents that they should submit after the interview is over. They are also reminded that the confidentiality rule must be respected and that the assessment team will respect it in their turn. The interviewers should specifically request that nothing said during the interview be repeated and that under no conditions should statements be attributed to an individual participant. They are also reminded to come to the Draft Findings Briefing.